Welcome
Hello, welcome, and thank you for visiting. Please take a moment to browse our website and find out about some of the knowledge and expertise pchelpman™ can bring to your home or business.
pchelpman™ has been supplying IT support services to businesses and homes in the Brighton and Hove area since 1998. With the highest calibre, degree qualified, experienced engineers, we can offer an unbeatable level of professional service to all our customers. We are friendly, communicative and always willing to help.
We have some of the best response times in the industry and because we keep our overheads low, we are able to pass on excellent value to our clients. So there you have it, a high quality bespoke range of services ....at an affordable price. Why not get in touch now for an informal chat about how we can help you.
Repairs & Health Checks
On-site or at our premises, computer repairs and problem solving in Brighton, Hove, Worthing and beyond. Our work is carried out in your offices, in your home, or at our premises in Hove. You choose – NO FIX, NO FEE.
Our engineers are degree qualified, each with over 15 years’ experience. We are happy to help all sectors, from the individual at home, to the multi-national corporate. Because our business model allows us to have very low overheads, you will be surprised at our prices – less than half that of some of our competitors. Why not call us for a friendly and informal chat?
Data Recovery and Backup Solutions
We carry out data recovery on-site (where possible), rescuing your e-mails photos, important documents and other data. For more serious hard drive failures, pchelpman™ is proud to work in partnership with Kroll Ontrack and CBL – the two world leaders in data recovery. If together, we can’t get the data back – nobody can.
pchelpman™ can consult on, supply and implement the most recent on-site and off-site back- up systems for you.
pchelpman™ can dispose of and destroy all your data securely. 100% confidentiality guaranteed.
Sales, Upgrades & Custom PC Builds
We build and sell a wide range of high quality, fully guaranteed, PCs, upgrades and computer parts at very competitive prices. High quality brand names – exciting, powerful, state-of-the- art, professionally designed and built, Custom PCs. Everything from the basic ‘admin’ machine through to the overclocked gaming beast! We understand the needs of the musician, the graphics renderer, the photographer and of course the business. Why buy off the shelf, when you can have tailor-made computers for the same (or even lower) prices??
Support Contracts
In addition to ad-hoc support, maintenance contracts are available that can be tailored to the specific needs of your business. Telephone support is available from knowledgeable IT professionals (not call centre employees). Remote access, off-site backup, and system monitoring is available 24/7. Get peace of mind, and added value with a pchelpman™ support contract, tailor-made for your business needs.
Website Services
Do you need a new website? Does your existing website need an overhaul? Is your website not ranking highly enough on search engines?
Design, search engine optimization (SEO), hosting, html newsletters and e-commerce are just some of the services we offer. We cater for all budgets. We have a team of experienced professionals that will guarantee results that exceed your expectations. Call us to find out more.
Email Marketing
The ultimate e-mail marketing tool! The pchelpman™ Electronic Mail System.
Our great new html e-mail marketing system is helping businesses boost sales, raise brand awareness and communicate with their customers right now. Why not give it a try?
This is how it works: Once we have designed a template for you, you can easily add your own content, select your recipients and schedule delivery in your own time. You might like us to design a template for media releases and another for the monthly newsletter - it's completely up to you. You simply select which template you'd like to use and add your own content.
You can use your own 'from name' and e-mail address, so the e-mail always looks like it comes from you. You can also select your own subject and which e-mail address any replies should be forwarded to. We take all the messy work out of the equation by processing any bounces and unsubscribes for you automatically.
Our importing tool walks you through the process of importing an existing e-mail address list from almost any source. We automatically remove duplicates for you and even remember who unsubscribed and bounced - removing any risk of annoying your subscribers.
Our simple reports make it easy for you to check out the numbers that matter. See who opened your e-mail, who clicked a link and so much more. Our reports are updated in real time so you always know the latest. Call now to find out more!
Tuition
Knowledge is everything. At pchelpman™ we realise the importance of training and tuition. One-to-one, or small groups. We tailor our courses to meet your needs. Our course leaders carefully explain and educate; making sure that the skills you need are transferred.
From office applications to web design and creative applications, we will tailor a professional course to meet your needs.
Office Relocation
To ensure your business continuity when you move office you need an experienced partner to handle the IT transition - the last thing you need is for email to be down for the first week, or to be unable to make any calls.
pchelpman™ has a wealth of experience in office moves - should there be any complications we will work round the clock to ensure your systems are ready for the working day.
VOIP
With our partner, pchelpman can install and manage your telephone infrastructure through VOIP (Voice Over IP), putting you in control of your call costs.
Blackberry / mobile support
Would you like help sending and receiving your emails on your mobile/PDA ? Just give pchelpman™ a call!
